Frequently Questions

How do I buy online?

1.    Visit www.amore.co.ke

2.    Login/Register

Click on the  icon situated at the top right corner after the search icon and click on  to log in or register an account with us.

3.    Make your selection

From our catalogue, choose the product you wish to buy by clicking on it.

Specify size and quantity and add to cart.

4.     Check out

5.     Input shipping and payment details

a.     Buyer details: Depending on whether you are registered (existing user) or shopping as guest, choose either of the options. For guest , provide your e-mail address.

b.     Shipping and billing address: Input the shipping and billing details and verify that they are correct. Clicks submit. (If you wish to change your order you can click manage cart, make amendments).

c.     Shipping option is a flat rate of 400 for those living outside Nairobi

d.     Payment option: Choose Pesapal or cash on deliver and click pay now.

6.     Pay

Click Pay now and follow the instructions.

7.     Receive confirmation

You will receive an e-mail confirmation with your order details.

What is the maximum order quantity per one order?                                   

unlimited

What are the shipping charges ?

Charges are based on location. In Kenya starting from Kshs.300 per order.

Where are do you ship ?

As at now, we are shipping in Nairobi , Mombasa , Kisumu , Eldoret , Nakuru and all over Kenya.

*Free shipping :

Currently we are offering frees shipping in Kenya for orders above Kshs. 10,000. *This is an offer.

How do you know your order is complete?

You will receive an e-mail confirmation with your order details.

Where do you deliver?

Home or office. Where address is not clear, pickup at Amore store.

How long do you take to deliver?

Same day delivery in Nairobi and a maximum of 3 days for orders outside Nairobi

Must I register to buy ?

No . You can shop as guest.

What are the benefits of registering?

You can view shopping history next time you log in, get updates on what’s new and you do not have to key in shipping details every time you are shopping.

Customer service : Call 0707365485 or 0739097908 from 8:00AM to 6:00PM weekdays.