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If you are not entirely satisfied with your purchase, we’re here to help.


  • You have 3 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging where applicable and condition.
  • Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies or payment method.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us on phone or email.

Our Contact Information

Amore online, Nyayo Estate Gate D, Mavuno Road, Embakasi, Nairobi +254 707 36 54 85 | +254707365485 OR +254739097908 , Email: [email protected]

Items Not Eligible

Items on SALE are not eligible for refunds.

How To Return Your Item

Before returning an item please do inform us via email [email protected] or by calling us on +254 707 36 54 85 | +254 739097908